To help you better understand the shopping process, we’ve compiled some frequently asked questions:
- How do I place an order?
You can browse products on benchbloom.com, select your desired tables and chairs to add to your cart, and follow the prompts to complete the checkout process.
- What payment methods are supported?
We support most major payment methods (such as credit/debit cards, etc.), as displayed on the checkout page.
- Can my order be modified or cancelled?
Unshipped orders: You can contact customer support to request modification or cancellation.
Shipped orders: Generally, modifications are not possible, but returns can be requested.
- How long does it take for my order to ship?
Order processing time: 1–3 business days. You will be notified of the tracking information via email after shipment.
- Which regions do you ship to?
We support shipping within the United States and offer some international shipping services (see the checkout page for details).
- How do I check my order status?
You can check your order progress through the information in your confirmation email or by contacting customer service.
- Do I need to install the product myself?
Some tables and chairs require simple assembly; we will provide assembly instructions and necessary tools with the product.